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My UX research work

My passion for UX and HCI research is the common thread of my career. Before working as a UX consultant and product designer, I built my foundation in research — and this evidence-based mindset still shapes almost every project I take on.

The two examples below show this methodology in practice: one investigates a new design approach using a mixed-methods analysis, the other is a proactive discovery initiative for strategic product improvement.

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Redesign of error messages

A data-driven, strategic initiative to increase user autonomy and reduce support tickets for SAP Build Process Automation.

Form usability study

An evidence-based study of how the "One Thing Per Page" (OTPP) design principle can radically improve the usability of complex administrative forms.

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